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04-26-2024 12:26 AM in
Galaxy A- Mark as New
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04-26-2024 07:13 AM in
Galaxy A- Mark as New
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04-26-2024 08:28 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that this is the concept of the devices, when your device runs on a 5G network it handles the higher data speeds and increased network demands. while this, device is connected to multiple network terminals, if the device generates heating while using a 5G network and playing a game then it will automatically shift to a 4G network to minimize the heat. However, we are taking your valuable feedback regarding this. If you have other concerns regarding Samsung products kindly feel free to get in touch with us.
Warm Regards,
Samsung Customer Support
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04-29-2024 11:48 AM in
Galaxy A- Mark as New
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04-29-2024 11:56 AM in
Galaxy A