Original topic:

Software update problem

(Topic created on: 06-28-2024 08:37 PM)
409 Views
Rakeshima
Active Level 3
Options
Galaxy A
Jab bhi A55 me software update aata hai to download karta hu to Hota nahi hai sahi se 4 times update aa chuka hai June security patch lekar Har bar download me aisa problem ho raha hai , ya to stuck ho jata hai or pause Karo to resume bhi jaldi nahi Hota Hai kuch Der bad resume ka option aata hai please fix this
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9 Comments
7014124306
Active Level 1
Galaxy A
ho jayega mere pas bhi a55 hai software update ho gya
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sidharth3768
Active Level 7
Galaxy A
Any battery drain issue?
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7014124306
Active Level 1
Galaxy A
Battery ko 60% charge karke update Karo ho jayega
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7014124306
Active Level 1
Galaxy A
Send me your mobile number
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Rakeshima
Active Level 3
Galaxy A
Update ho gaya hai bas late download Hota hai
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sidharth3768
Active Level 7
Galaxy A
Any battery drain after update?
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Rakeshima
Active Level 3
Galaxy A
Abhi tak to sahi chal raha hai
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Tech-CA
Active Level 8
Galaxy A
It's normal server is busy that's why you face slowness while updating
I also faced this not a big problem
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly check your device network once and make sure your device is properly connected to the internet connection to download the latest software version.

Kindly follow the below steps to update your device software( if available).
Path: Settings-> About phone-> software update

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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