Software issue

[PDcruz]

Hi team , y'all were supposed to issue a software update in sept however due to the delay my pH is issuing a serious software issue for this device . I have raised so many complaints and nothing is done, samsung is useless as y'all can't solve a problem. 

[PDcruz]

My ph is still issuing a serious software update and it's not resolved and what kind of investigation has been done,useless

[PDcruz]

Just issue the SW update, and my issue will resolved if the update is released, and why is it so hard to do that

[PDcruz]

🔥🔥

[PDcruz]

I'll update the review that samsung is worthless on playstore, giving y'all just today to issue the uodate