Software bug!

[Pavanr8963]

Are anyone other than me facing accidental fingerprint scanned and locked out of the phone after android 13 update on samsung a52 

[piyussh07]

Last week, my mom unlocked my phone with her fingerprint 😆😅

[Kunal2]

Really? 😀

[piyussh07]

Hmm, I was shocked too. 😂
So I removed all the fingerprints and registered mine again to test and this time it didn't opened. I forgot to record video earlier 🙄

[SantoshG14]

Happend with me as well my friend was able to unlock though he never registered his fingerprint

[piyussh07]

Which device?😅

[Jebastin06]

Broo....that problem has been stressing me out 😢...it's getting locked frequently after android 13 update...updated to dec security patch but still that problem is there

[Kunal2]

Bro do these two things
1) turn on accidental touch protection
2) turn OFF "Double tap to turn on screen" feature

[Jebastin06]

Thanks bro...will try

[cs-member11]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Turn on Accidental touch protection
Since you probably keep your phone in your pocket or bag most of the time, you should turn on Accidental touch protection. This will prevent any accidental screen touches while your phone’s stashed away.
From Settings, search for and select Accidental touch protection. Tap the switch next to Accidental touch protection to turn this feature on. Now you can have peace of mind throughout the day.

If you are in a particularly dark place and need to use your phone, just swipe the lock icon to the left or right to dismiss Accidental touch protection.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support