Software Update

[Willie27]

It's almost near to the end of the year I have the Samsung Galaxy A55 5G and yet I haven't received a Software Update yet, I'm still on Android 14 I don't know why I'm the only one 

[Willie27]

My friend got the Samsung A54 and he received it I mean I'm high upgraded to the A55 5G but received 0 software update

[UshaRam]

My sister has an A35 and got the update

[Willie27]

I got the A55

[UshaRam]

Same

[Willie27]

That was 1 year ago when I upgraded to this phone...I'm planning to switch IPhone

[Willie27]

Here's an image of my last update I had

[UshaRam]

Same!

[UshaRam]

Proof

[glenstruwig]

What Network are you on? I have been sending support mails to Samsung for a while now. Also have not received any updates. They said it could be my service provider. I contacted Cell C but they said its not up to them. We should launch a petition. We spend thousands of Rands to upgrade to the latest phones but get no updates. My previous A53 that is now being used by my son is already on one UI8. This is utter bull **bleep**!t.🔥🔥🔥

[Willie27]

I bought this phone by MTN, I'm on Android 14 I suppose to get the UI8 long time ago