Original topic:

Software Update Delay

(Topic created on: 03-14-2025 06:58 PM)
302 Views
akvaishykiyar
Active Level 1
Options
Galaxy A
Sumsung is now very long time but software version 15 update is not available so sumsung phone and sumsung community very bad , now I'm thinking after long time or next time never buy sumsung product.

8 Comments
BiRdMaN
Expert Level 5
Galaxy A
I've already switched to iphone
nasim1378
Active Level 5
Galaxy A
all right
0 Likes
ankitgems
Active Level 1
Galaxy A
Very bed samsung promise and services
0 Likes
RD6380
Active Level 5
Galaxy A
Yes, disappointed with Samsung. Never trust their software provision long-term; it's a marketing strategy. Choose to go for iPhone; their software commitment is 100 percent sure.
akvaishykiyar
Active Level 1
Galaxy A
Many Chinese mobile companies also updated version 15 roll out now but Samsung mobile delay delay delay , what is this , Samsung community are you losing your identity customer not satisfy your behaviour .

Are you also Samsung all mobiles updating many years promise but are you not giving update right time you also delay delay delay so you are not faithful mobile company sometime.

Are you marketing your new product but old customer not satisfy so you some year watch it your mobile selling down some Chinese companies high selling just one problem your updating promise delay.
@sumsungindia
KVM
Active Level 5
Galaxy A
True...
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that our developer teams continue to work towards enhancing our product through software updates. Please note that regular OS upgrades may occasionally lead to delays in our planned updates, as we prioritize thorough testing, bug resolution, and rigorous quality checks.

Kindly stay tuned for the UI 7 update, which will be released very soon. To stay updated, please remain active on the Samsung Members application, as you will be notified when the update arrives on your device.

Warm Regards,
Samsung Customer Support

0 Likes
akvaishykiyar
Active Level 1
Galaxy A
Wow , Really 🙏
0 Likes