Original topic:

Slow motion lag problem

(Topic created on: 07-26-2022 12:13 PM)
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Ak___47
Beginner Level 5
Options
Galaxy A
My samsung A51 is making slow motion videos with little pauses over and over. It feels like that when im playing the video, the video is buffering. I have reset the camera settings but still the issue remains. I even reset my phone but still the slow motion video plays with pauses. Please fix this, i use alot of camera every day and its annoying that the slow mo isnt working properly.
Please solve this problem
7 Comments
Galaxy A
Sorry brother.. I have also A51 that problem is permanently in A51... slow motion not working properly
Ripon1514
Active Level 3
Galaxy A
Same problem in galaxy a50 too
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skaj
Active Level 5
Galaxy A
Shame Problam My Device
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_VeROeKt
Beginner Level 2
Galaxy A
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raviavr
Active Level 3
Galaxy A
Same issue I am getting in a51
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ilmostro51
Beginner Level 2
Galaxy A

Same problem here with my A51. I have reset the camera app and the device. Yet, both slow motion and super slow motion mode still have lags. Somehow, I managed to take a better slow motion video using the front camera. there must be some problem with the UI. Please fix this. Thank you.

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