Sappyy
Active Level 1
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Galaxy A
In my A31 device normal mode charging is very slow, showing 4 to 5 hrs untill full charge from 20% battery backup. After enabling fast charging there is no problem. But phone & adapter is heating a lot. Using another data cable phone is charging normally. Service Center is saying data cable is ok. I have to use fast charging mode during charging as it is a fast charger enabled phone. But i am  facing this issue after latest update & using other cable the problem is getting solved. Anyone is facing same issue?

2 Solutions


Accepted Solutions
Solution
Harsh0611
Options
Galaxy A
Sometimes cable gets damaged from inside. Due to which charger have to take more efforts to charge the phone

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Solution
Bsan
Active Level 6
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Galaxy A
If you find this helpful then click on three dots near my comment and accept it as solution. 😊

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5 Comments
Bsan
Active Level 6
Options
Galaxy A
Cable may cause heating issues. Weak or damaged cables can cause some serious issues to charger as well as to device.
Solution
Bsan
Active Level 6
Options
Galaxy A
If you find this helpful then click on three dots near my comment and accept it as solution. 😊

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Solution
Harsh0611
Options
Galaxy A
Sometimes cable gets damaged from inside. Due to which charger have to take more efforts to charge the phone

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Samsung_Support2
Expert Level 1
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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saadiq
Beginner Level 3
Options
Galaxy A
my samsung galaxy a31 was very slow charging it takes 2 hrs 40 mins to charge from 20 to 95
iam using fast charging option but it takes very long time to charge
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