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07-20-2024 10:42 PM in
Galaxy ASolved! Go to Solution.
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07-20-2024 10:44 PM in
Galaxy AReset all setting in reset section not factory data reset. And check if problem is still there then wait for next update cz no option.
Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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07-20-2024 11:03 PM in
Galaxy A- Mark as New
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07-21-2024 01:09 PM in
Galaxy A- Mark as New
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07-21-2024 03:28 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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07-23-2024 05:18 PM in
Galaxy A- Mark as New
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07-23-2024 05:19 PM in
Galaxy A