Original topic:

Serious issues with the latest software update (security) on Samsung Galaxy A32

(Topic created on: 07-02-2021 04:48 PM)
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absareen
Active Level 3
Options
Galaxy A
I recently got a security patch update on my Galaxy A32 after which I've been facing following problems:

1) Lagging (despite a 90hz refresh rate)
2) Heating issues
3) Non-reaponsive if kept idle for more than half an hour after which the only recourse is hard reset. 
4) fingerprint sensor has gone slow. 

This is my 4th galaxy device and i would really appreciate if Samsung can fix this ASAP, else I'll be constrained to shift to another smartphone manufacturer.

Loyal Customer, as of now!
Ankit
12 Comments
absareen
Active Level 3
Galaxy A
Yes bro. The phone us basically **beep** up after this last update.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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absareen
Active Level 3
Galaxy A
Issue resolved by this latest update.Screenshot_20210714-014423_Software update.jpg
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