Original topic:

Security and Privacy @update issue.

(Topic created on: 02-06-2024 10:42 AM)
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KaranamRakesh
Active Level 5
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Galaxy A
Iam a Samsung A51 user we have to know that we will get any updates are not UI 6.0 or Patches what ever, Dont tell me that unnecessary answers to me kindly iam requesting pls confirm and let me know because since 1 week security patch is showing update your phone if u stop with 3 software updates then why its needs to show update your phone pls confirm us..

1 Comment
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that your device has received all three major updates and now your device is not compatible with receiving new major software updates. However, your device is eligible for the biannual security updates and in some cases, regular OS upgrades may cause delays to planned security updates. You can rest assured the OS upgrades will include up-to-date security patches when delivered.

We are doing our best to deliver the security patches, the delivery time of security patches may vary depending on the regions and models.

Warm Regards,
Samsung Customer Support

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