Original topic:

Secure Folder Issues

(Topic created on: 05-20-2022 04:33 PM)
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Vishwanath4
Active Level 2
Options
Galaxy A
I am unable to use secure folder option A53 5G and in playstore its showing as enable option but I am unable to enable. Can you please have a look and update ASAP 
3 Comments
Galaxy A
If you bought your device through Samsung finance+,then wait till emi gets completed
Vishwanath4
Active Level 2
Galaxy A
Now I cleared all the dues of samsung finance but also it's showing as due only. What I need to do any idea please and secure folder is also not showing.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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