As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Step 1: Tap on Settings. Step 2: Tap on Apps. Step 3: Tap on Filter and sort. Step 4: Enable "Show system apps". Step 5: Tap "OK". Step 6: Search the Smart View app. Step 7: Tap on Storage. Step 8: Tap on Clear data.
In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
