Screen flicker problem and faded color in my a71....

[parmeetgill]

I have a samsung A71. My screen started flickering a day when i switch on the phone. The screen started flickering to grey colour ,which should have been black ,the color of apps and other things remains same but it gets a layer of grey on it along the whole screen .It doesnt stay the same it just keeps on going from grey to light grey then black ,it sometimes takes a minute or two to settle down on the normal colors of the phone. I've tried restarting ,deleting all apps ,I've done everything except for factory reset . I really dont know what to do ,plz help.

[AJAB_MORIA]

First! Try doing a factory reset (if possible). if that doesn't fix it, you will have to get your phone checked at your nearest service center.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit this given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[LohanathanVK]

Actually it is because of the latest update from the Samsung... they release security patch 1 jan 2024 with bug now it started to destroy the devices... samsung have to take care of the device which are all affected because of their mistake...

[parmeetgill]

You also face this problem brother ?

[LohanathanVK]

Yes brother..

[LohanathanVK]

This is only because of samsung.. but they didn't responding properly.. if they don't they will face the consequences

[its_sujeets37]

Same problem

[Lakshya009]

Any update on the issue?