Original topic:

My phone screen flickering

(Topic created on: 04-03-2024 01:20 PM)
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kandasaab
Beginner Level 2
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Galaxy A
My phone screen flickering always or freezes after one day every 2nd day phone restarted than problem fixed what is the solution please fix it
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

1. Remove the screen protectors and cover from the device once and check the issue after restarting the device.

2. Go to Settings>>Display>>Adjust the brightness.

3. Check space availability: Settings > Device Care >Storage.

4. Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

5. Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

6. Update device software: Settings >> Software update >> Download and install.

7. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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