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11-28-2023 08:15 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support