Ashisharyan
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12-31-2025 01:47 PM in
Galaxy A
One of my friend bought new Galaxy A06 on 16th July 2025 with screen replacememt & he paid the charges, laat week his phone screen damaged & now service centre asking for file charges, at the time of purchage they never told about it.
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01-01-2026 09:02 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As you have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for physically damaged products.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
Warm Regards,
Samsung Customer Support