Scene QR code feature crashing

[M_jamil]

Cover image

I have updated my galaxy A52s 5G with android 12 and OneUI 4.0 in February. After that I am facing so many issues like battery drains much faster even on 60Hz display, some apps don't work fluently etc. Recently I saw the QR code scanning feature doesn't work. When I open it it's crashing.After the January update no security update was rolled out by Samsung in Bangladesh.

[cs_member8]

Dear Samsung Member,
 
Greetings from Samsung Customer Support! 
  
We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support