Samsung’s Dual Messenger feature allows users to install two separate instances of popular instant messaging apps. This allows users to have two different Snapchat or WhatsApp accounts on the same phone. However, some users have been facing issues while using WhatsApp in the Dual Messenger mode, and Samsung is planning to fix those issues.
Galaxy smartphone users have been facing an issue where they are unable to send files saved on the phone via WhatsApp in the Dual Messenger mode. Moreover, users are unable to open files received via WhatsApp. This problem is present on WhatsApp version 126.96.36.199 (or later). Samsung has announced via its forum that it will fix this issue with a software update in the future.
Are you facing this issue on your Galaxy device while using WhatsApp in Dual Messenger mode? Let us know in the comments section below.
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I have the problem on s21. Hopefully it can be fixed soon, can anyone tell me what status is and how long it's going to take to get it fixed? Thanks in advance.
Yes have just purchased Samsung M52 5G and same issue still there. In Dual messenger- whatsapp media doesn't download. Even backup restore doesn't happen in dual Messenger-