Original topic:

Samsung finance plus cant log in

(Topic created on: 06-10-2024 01:36 PM)
702 Views
Premen
Active Level 1
Options
Galaxy A

image

Cant log in tried more time, i tied reset factory and used registered sim but can't solve problem
8 Comments
Umangmathur
Expert Level 5
Galaxy A
This is a server error it will be resolved by the next update
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Premen
Active Level 1
Galaxy A
Ok I'll wait till update come
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Premen
Active Level 1
Galaxy A
Ok I'll wait till update come
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Tech-CA
Active Level 8
Galaxy A
Factory data reset
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Premen
Active Level 1
Galaxy A
I tried 2 times factory reset
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Premen
Active Level 1
Galaxy A
  • It's more then 4 month i don't get solution for this i am getting same issue till now
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Sugrivram
Beginner Level 2
Galaxy A
Don't verified 1729248834898.jpg1729248834949.jpg
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