Samsung battery Drainage issue

[indere864745]

I I have bought this phone at 3 nov 2024. Samsung company claims upto 2 days battery backup. But this phone not able to survive one day 

At the night its battery drain from 100 to 62 %

Please solve my problem 

[mksingh98]

Same issue after update

[Wodehouse]

Please post your phone model

[indere864745]

SM-A146B/DS

[sudhakar35gm]

Do 4 discharge and 4 slow charge process (12% to 98%)

[Wodehouse]

It's frustrating when your phone's battery life doesn't meet your expectations, especially when the company claims up to 2 days of battery backup.

Firstly, it's essential to understand that battery consumption and lifespan depend on various factors, including how often you use the device, the number of installed and running apps, operating system errors, and network connectivity.

Considering you've had the phone since November 3, 2024, it's possible that the battery drain is due to initial setup and background operations. During the first few days after purchase, users usually activate many applications and set various features, which can optimize the frequency of background operation.

To address the issue, try the following:

- *Optimize your phone's battery*: Use the Device care feature to reduce battery consumption by closing unused apps and controlling abnormal battery usage. Go to Settings > Battery and device care > Optimize now.
- *Adjust Background usage limits*: Set limits on unused apps running in the background to reduce battery consumption. Go to Settings > Battery and device care > Battery > Background usage limits.
- *Check for software updates*: Ensure your device is running the latest software, as updates often include battery life improvements.
- *Monitor your phone's battery usage*: Keep an eye on which apps are consuming the most battery power and adjust your usage accordingly.

If none of these steps resolve the issue, consider visiting a Samsung authorized service center for further assistance.

Please check this link as well.

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support