Samsung a71 display white line problem

[Rohit_ds46]

Android 13 k update ke bad display Mein Ek white line a gaya hai aur service center wale bolate Hain Ki display change karna padega phone se single Ek dant Nahin Hai phone na kahin Gira hai na Kuchh Hua Hai update kiya aur ek line a Gaya aur service center bolate Hain display ka cost 7200 hai to display change karna padega. 

[Jjoha]

White line shows after Galaxy store update! Now I don't know what to do?

[Members_pk27PtH]

I am suffering the white line problem issue after software update.  Samsung should take a solution for this problem. Otherwise people will go for another smartphone brand.

 

[subashsubi]

Samsung should find proper solution for this. I'm also suffered

[sunilkumardivakaran]

I purchased Samsung A71 mobile (SM-A716B/DS – Prism cube Black /128GB - Made in Vietnam) from UAE in 2021 and later shifted to India.  Now, white/green vertical lines appeared on the screen after updating the software.   This also affects the fingerprint sensor area.  My phone has never been dropped/ submerged in water/ tightly placed.  I take extra protection and care to avoid physical damages.   I have updated my phone with the  latest software. Over the next few days, a vertical white line appeared across the screen.  Now, the number of white lines increases after charging the battery.  Surely this issue is caused by software update/manufacturing defects of sumsung company and not by customer faults.  The sumsung company is cheating the customers by intentionally damaging smart phone through software update and looting large amount of money by replacing the screen.   This issue needs to be challenged in Consumer Court of Law/ Hon’ble court of the country.

So, I humbly request you to take possible steps to replace the screen free of cost and to protect the interest of the valued customers.   

[_Anushka_]

Facing the same issue and company people are saying no one has complained about it yet . And I see many people has suffered the same but still company people saying none . 

[kawsar8014]

Samsung a71 How to solve this problem

[kushalgollapudi]

Today morning I faced mini heart attack beacouse of this line
Suddenly very bright line was appear and now I went to authorities service center they said we can't help you with that and simply said change the display it's cost around 8500
Without my mistake why should I have to pay money for them
Very disappointed as user
Shock as a samsung employee
Feeling regret why iam working as samsung employee now

[thegreatrudra]

After software update my phone samsung a71 show a white line in display.my phone has no any dent or dropped any time but after software update I face this white line problem. I never used any other brand for smartphone,tablet and laptop.I am always use samsung last 18 years and also suggest any one to buy samsung products but I face the white line problem I never suggest to any one tk buy any products of samsung.samsung slightly become cheater for his loving customers. So dear samsung please fix up this problem to all your loving customer without any cost .

[Pmohanty234]

Same thing to me as well after the security update. Single white line across screen. @Samsung CS, pls suggest the way forward. It's really pathetic.

[muba12]

I think its better to file a consumer court .Since we all have also gone to service center and this is how they respond and samsung haven't taken any stand now to respond.