Original topic:

Samsung a71 display white line problem

(Topic created on: 08-25-2023 10:04 AM)
6436 Views
Rohit_ds46
Beginner Level 2
Options
Galaxy A
Android 13 k update ke bad display Mein Ek white line a gaya hai aur service center wale bolate Hain Ki display change karna padega phone se single Ek dant Nahin Hai phone na kahin Gira hai na Kuchh Hua Hai update kiya aur ek line a Gaya aur service center bolate Hain display ka cost 7200 hai to display change karna padega. 
23 Comments
Rohit_ds46
Beginner Level 2
Galaxy A
This line IMG-20230824-WA0001_1000005573_1692872151.jpgIMG-20230824-WA0000_1000005570_1692872150.jpg
0 Likes
Chaudhary
Active Level 7
Galaxy A
Remove tempered glass and post proper pics on Twitter by tagging Samsung.
0 Likes
Chaudhary
Active Level 7
Galaxy A
Send an email with proper pics to ceo from their website.
0 Likes
CarpeDiem7
Active Level 4
Galaxy A
And also include PM of India, sab khali baithe hai tumhare mail reply krne ko...😂
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung Customer Support!

We understand your concern and would like to request you kindly follow the basic steps to overcome the issue:-

Check-in Safe Mode:
You can enter Safe Mode by pressing the Power key, touching and holding the Power off icon, and then touching the Safe Mode icon.
Exit safe mode:
Simply restart your phone and it will reboot normally.

Update software on the device (if available):
Settings > Software update > Download and install > Software update > Download > Install now.
Note: Your phone will restart after the update is installed.

Reset settings
How to reset: Settings > General Management >Factory reset.
Reset settings: Reset all settings to their default.
Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/

For further assistance, please feel free to contact us back any time.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Rohit_ds46
Beginner Level 2
Galaxy A
I do all of this thing but still my phone have this white line in the display. Also I visit the service centre they say you have to change your display and the display cost is 7200 but my phone don't have any physical damage. Still service centre said this you have to pay for changing display.
0 Likes
Amutha82
Beginner Level 2
Galaxy A
Nothing works out, and again, the customer has to spend money for no fault of him/her. Not expected from big companies like Samsung. After the Android 13 update, this issue has become common. Samsung should lifetime warranty or change display at free of cost irrespective of year of purchase of mobile and mode, if the mobile is in good condition or to give coupons equivalent to price of the mobile like oneplus gave to customers. It will not only keep reputation up but also increase the trust of customers to go for Samsung products in future. I hope Samsung should take an appropriate decision soon to put an end to this issue.
0 Likes
sudeep9885
Beginner Level 2
Galaxy A
Android 13 k update ke bad display Mein Ek white line a gaya hai aur service center wale bolate Hain Ki display change karna padega phone se single Ek dant Nahin Hai phone na kahin Gira hai na Kuchh Hua Hai update kiya aur ek line a Gaya aur bad me ye 1 se 2 aur abhi 7- 8 line aa gaya hai. service center bolate Hain display ka cost 6500 hai to display change karna padega. 
0 Likes
asutar
Beginner Level 2
Galaxy A
Same issue with my phone I achieved 4 white lines samsung please replace 😢
0 Likes