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06-19-2023 08:41 PM (Last edited 08-20-2023 07:11 PM ) in
Galaxy A- Mark as New
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06-19-2023 08:42 PM in
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06-19-2023 08:48 PM (Last edited 06-19-2023 08:48 PM ) in
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06-20-2023 02:20 PM in
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06-19-2023 08:42 PM in
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06-19-2023 08:45 PM in
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06-19-2023 08:49 PM in
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06-20-2023 07:31 PM in
Galaxy ADear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.
2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.
3: Update App if available. Update software: Menu>apps>settings>software update>install.
4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-21-2023 08:43 PM (Last edited 06-21-2023 08:44 PM ) in
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06-23-2023 06:41 PM in
Galaxy AAre you guys simply copy pasting these troubleshoot process and sending to everyone for any issues reported, few days back I have also reported on few issues.
Atleast try to understand we have spent 33k for this trash,
Seriously worst purchase in my life..