Original topic:

Samsung a50s volte option not showing in settings

(Topic created on: 07-15-2023 09:49 AM)
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zeeshan134
Active Level 1
Options
Galaxy A
Hello samsung 

After doing the latest security patch update in my a50s , i lost volte enable/disable option from my phone , also network loses automatically , but after doing forced restart , network comes again .

Kindly kindly roll another software update to solve this issue ,please help asap
2 Comments
Tarunbabu1991
Active Level 10
Galaxy A
Same here, It's not showing in S20FE 5G also
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Network mode should be set to LTE (Auto-Connect)
1: Set the networking mood-
Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G/4G (auto connect).

2: Reset the network settings-
Path: Settings>General Management>Reset>Reset network settings

3: Reset settings-
Path: Settings>General Management>Reset>Reset settings

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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