Original topic:

Samsung a50 charger suddenly not recognized by the device

(Topic created on: 03-04-2021 08:26 AM)
736 Views
Lo_ori
Beginner Level 2
Options
Galaxy A

My Samsung a50 charger has been working perfectly fine since I bought it last year but then when I was charging this morning I suddenly got a notification that my USB device isn't supported. I tried to use my brother's fast charging cord to test but my phone's not charging there. I tried again in a regular charging cord (not fast charging) and then it suddenly worked. I've been restarting my phone for like 6 times already but it is not working. The notification that the USB device isn't supported is still appearing in my notif even though there isn't any usb plugged. What to do?

12 Comments
AnmolSidhu
Expert Level 5
Galaxy A
Try Reset Setting (not Factory Reset)
Anonymous
Not applicable
Galaxy A
yay! tech expert Anmol 👏👏👏
AnmolSidhu
Expert Level 5
Galaxy A
🤣🤣Ab mai itna bhi khaas nhi (My inner Shinchan 🤣🤣)
Anonymous
Not applicable
Galaxy A
😄😄
RitikTech
Active Level 4
Galaxy A
clean your USB jack then plug in.
Som00009
Beginner Level 2
Galaxy A
How to clean USB jack nd port
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Anonymous
Not applicable
Galaxy A
just clean you USB jack and charging port
Vicky_A52
Expert Level 5
Galaxy A
change ur cable and try again
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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