Datta1
Active Level 3
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Galaxy A
Facing following issues after updating my Samsung Galaxy A50 to One UI 3.1 -

1. Camera becomes very inconsistent and takes more time to capture photos even in daylight. 
2. Very often one screen (chat) appears and asks for phone number.
3. Often word suggestion in samsung keypad become disabled. Word correction does not work.
4. Recent call list doesn't display contact photo. 
4 Comments
chitti1998
Expert Level 1
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Galaxy A
Try to clear cache and repair apps in recovery mode. If this doesn't work do factory reset in recovery mode itself. I am not facing any of this issues u mentioned above. I hope this troubleshooting steps will help you.
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ArvindFluidic
Active Level 7
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Galaxy A
You don't face any issues after the April Update?
chitti1998
Expert Level 1
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Galaxy A
No issues for now. No heating issues also.
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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