Samsung Galaxy A71 charging issue

[Sandy141288]

I am using A71 since long but facing charging issue since past 2 days. I am not able to charge my mobile with the charger that i got it in box however if i use the same charger to charge other devices than it is working properly.

However my mobile is getting charged if i use different cable and charge via Laptop.

Please help.

[Anonymous]

Tap on Android system notification And select This phone Then your mobile will charge!



*when you connect USB cable then it will display on home screen open it change

Note- If your device in connected device it won't Charge

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support