Samsung Galaxy A50s Heating and Restarting issue

[AjaySolanki1]

Hi,

After application update on play store, i am facing phone heating and restarting issue.

I have done below steps:

• First: Using phone while it's being charged.
• Second: Using  phone while in Safe Mode.
• Third: Wiped the cache partition.
• Fourth: Master reset my phone.
• Fifth:  flashing.

Still facing restart issue.

Please suggest solution to this issue.

[shubiiz]

I want to disable TTY mode

[shubiiz]

tell me how I will disable it ....its create video calling issue

[galaxyboi]

There are heating issues in A50s
I am also facing heating issues on my A50s after one ui 2.5 update and hopefully it will get fixed in one ui 3.0 update

and now talking about restarting issues it's not there on my unit but you are facing the issue you can check going in settings > device care > three dots > Advance > Turn off Auto restart

if the issues are not resolved then you report them from members app > get help > ask questions/error reports

if my comment was helpful then click on the 3 dots near my comment and click accept solution

[Ehsank]

then only one and better option is to visit service centre

[AjaySolanki1]

Service centre insist me for mother board replacement of Rs. 9K.

I am not able to identify whether the problem is due to firmware or in mother board.

Please suggest.

[Ehsank]

if service centre said about mother board then what i can suggest dear🤔🤔🤔 , u can only do is wait till next update and lets see

[rocky9775]

They told also me .but the problem is for farmwork.not hardware

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support