I have purchased the Samsung A50s in last week. As you said, the camera quality is really poor. I didn't expect the quality like this, that too having 48MP as a main camera and the 32MP front camera the picture/image is so bad. Initially i thought the details are missing when clicked in low light but when used in the day light also it's the same and i am really disappointed.
I already followed with below steps provided by Samsung customer support team but still not resolved. Please let me know if any other solution available as i am not be able to use my new phone.
We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-
1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).
2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
