Samsung Galaxy A50s Camera quality is very poor.. Fully disappointed ..

[meetsagar]

Dear Samsung Support Team,

I have purchased the Samsung A50s in last week. As you said, the camera quality is really poor. I didn't expect the quality like this, that too having 48MP as a main camera and the 32MP front camera the picture/image is so bad. Initially i thought the details are missing when clicked in low light but when used in the day light also it's the same and i am really disappointed.

I already followed with below steps provided by Samsung customer support team but still not resolved. Please let me know if any other solution available as i am not be able to use my new phone.

Thanks..!

[meetsagar]

Dear Samsung Support Team,

I have purchased the Samsung A50s in last week. As you said, the camera quality is really poor. I didn't expect the quality like this, that too having 48MP as a main camera and the 32MP front camera the picture/image is so bad. Initially i thought the details are missing when clicked in low light but when used in the day light also it's the same and i am really disappointed.

I already followed with below steps provided by Samsung customer support team but still not resolved. Please let me know if any other solution available as i am not be able to use my new phone.

Thanks..!

[Anonymous]

Try switching to 3:4 48MP mode.

[Anonymous]

you sure you selected 48 in rear and 32 in front? because i tested with other M series having 48mp quality is lot better actually

[AjaySuresh]

i have the same device, my camera is pretty good

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support