Samsung Galaxy A50 Battery Backup issue

[Faarookh]

battery is drainning so fast.

every night i charge up to 100% even at idle screen my battery getting discharge with in 7hrs. No applications installed on my divice i tested it after doing device factory format.

i also tested, doing switch off my device at night even though i got the same result next day morning when i turn on my device its drained to 0%.

one of my friend also facing the same issue.

[KaramBhangu]

go to service center , i think its a battery problem

[Sanskar]

yes i too felt that on my A50

[Ehsank]

since when this issue started?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-

- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support