Samsung Galaxy A5 2017 rebooting by itself

[Ann629]

I purchased samsung galaxy a5 2017 just a few months back. The phone abruptly reboots all by itself just like that!!! I unlnstalled all the third party applications and tried to use it but no luck. i then started it in a safe mode however still it kept on restarting. Irritated and frustrated i factory reset the phone. still no luck... the phone kept on rebooting all by itself. Even today phone reboots approximately 2 times every 2 minutes when not in use. This makes it very difficult to use the phone. I will be expecting a good phone when i am paying rs.29k for it. This is not acceptable and so i request you to send me a new replacement phone. It is well within warranty and still I have to face this issue. I am a regular galaxy phone user but this time i am very much disappointed. Please revert as early as possible.

[s01gautam]

https://play.google.com/store/apps/details?id=com.application.onead&hl=en Your friend has invited you to try OneAD app. OneAD is Refer and Earn + Shop and Save mobile app. Install this free app become a member and earn up to 2.5 Lakh Rs per month. Your referral code for registration is reffer code -"M1EQFP"

[sudharaja]

go to u r near service center ask him for replacement ..u have waranty then go ...and get the replacement phone

[Ann629]

thanks. will do that.

[INAMULHAQUE]

A5 2017 Phone Is Very Bad

[INAMULHAQUE]

A5 2017 Phone Bakwas Hai

[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Run your device in Safe Mode to check the issue
2) Keep updating the device if available.
3) Take full data back up and reset the device.
If the issue persists, we would request you to visit the nearest service center which you can find at the given link http://www.samsung.com/in/support/servicelocation/
Be sure to hit ♡ when you find an answer that works for you.