Original topic:

Samsung Galaxy A31 is not worth its price..: Problem faced by a user

(Topic created on: 03-01-2021 12:52 AM)
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sidtroublemaker
Active Level 1
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Galaxy A
List of things which A31 doesn't have and could have had. Infact should have it in this price range.
1. Poor camera:
 - No slowmo
 - No hyperlapse
 - No night mode
 - No video stabilization
 - Worst front camera image processing
Front camera is pretty good but then image processing is a nightmare.

2. Heating problem:
 - There is a performance monitor and heat level monitor for gaming. Should be implemented while using other apps to.

3. Bugs in Galaxy store:
 - Galaxy store have bugs which are giving me updates of apps which aren't there in the device. And it's very much annoying when those apps gets installed automatically when update is supposed to happen for other apps.

Its a good phone for someone who is new to smartphone and doesn't hav much requirements other than phone calls and basic uses. But the only concern with Galaxy A31 is: 
IS IT WORTH ITS MARKED PRICE??? 

Its competitors hav way better specs in this price range. Nothing so special about Samsung Galaxy A31. It's predecessor version A30 is way better than it. Atleast A30 has slowmo and a better front camera image processing. 

All these problems can be sorted with an update. Hoping for an update for such phones which aren't made for its price range. Samsung should stop making quantity of phones in the market and should make quality phones for different budget. User needs , satisfaction and less hustle with the phone is most important i feel. 

Can't end without saying about the design of Galaxy A31. Inspite of plastic the backside of the phone looks beautiful. The prism effect looks cool.
3 Comments
Anikroyale
Expert Level 5
Galaxy A
Agreed. The device is placed with an underperforming processor which does not support these camera modes. It's really overpriced.
Galaxy A
agreed
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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