Original topic:

Samsung Galaxy A23 5G Heating Problem

(Topic created on: 02-12-2024 02:26 PM)
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Røĥıṭ
Active Level 1
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Galaxy A
Charging time
4 Comments
cs_member10
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the heating is normal while charging because processors generate heat during power storage in a battery.

if you are facing more heating than normal, kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy A
Switch off the phone then charging
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harah627
Beginner Level 2
Galaxy A
Sumsung galaxy a23 5g hiting problem
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Patil_0009
Active Level 6
Galaxy A
Heating problem ️ hiting problem️ . Now keep your knowledge to your self lil kiddo go and study 🤡
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