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07-04-2024 07:51 PM in
Galaxy A- Mark as New
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07-04-2024 07:54 PM in
Galaxy AEven my mobile s21fe is having standby battery issue after one ui 6.1 update
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07-04-2024 08:06 PM in
Galaxy A
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07-05-2024 09:07 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue.
Remove the screen protectors and cover from the device once and check the issue after restarting the device.
Press the power and volume down keys simultaneously for a few seconds.
Enable/ Disable sensitivity touch: Settings> Display >Touch sensitivity.
Check space availability: Settings > Device Care >Storage.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
