Samsung people, if you are reading my post then I request you that I have updated my Android 7.0 in Samsung Galaxy a14 5G. But there is no screen recording in it and the battery issue has also increased a lot. The phone is not optimized so I request you to optimize my phone and give me a new update. I reset it there. Still, if the problem is there then I request you to please give me the next update and fix the box in it.
Click support and send feedback to Samsung. They will analyse your system and log files and if they find an issue they will release a patch. Good luck.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊
You have updated your Galaxy A14 5G to ONE UI 7 Android 15, not Android 7.0
Software updates come with bugs. So it's always recommended to take some measures to avoid issues. Check my "Software Update Guide" Post. For now just wait for Samsung to release security patch for A14 5G
If this helps you or solves your query you may mark my comment as solution by clicking on the 3 dots on the top right of my comment. 😊
Send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send. If you find this helpful please Accept it as a solution Thank you 😊
You will be get it soon maybe in few days in this month. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
