Samsung Cloud

[Sish46]

Hi please help I notice that samsung cloud is consuming a lot of Wifi data on background. More than 4GB is gone in few hours.

[Maps_sam07 · Accepted solution]

Hi 

You can set your Samsung Cloud to sync using Wi-fi only, however you cannot restrict background data for Samsung cloud. 

Please try these steps below:

1. From Settings, tap Accounts and backup, and then tap Samsung Cloud.

2. Navigate to your desired app by either selecting Gallery or Other synced data where you will find apps like Calendar, Contacts, and Notes. 

3. Here you can turn on or off the apps that you would like to sync by using the toggle next to each app.

4. To change the sync settings, tap Sync using, and then choose Wi-Fi only or Wi-Fi and mobile data.

Note: Data charges may apply if Wi-Fi and mobile data is selected.

[Sish46]

Hi
thanks I will try this.

[slayerghost]

hi this is where we get help when we have problems with phone?

[Maps_sam07]

Kindly provide more information related to your query and please advise what error message are you getting?
Please also provide a screen shot of the error.

These details will help us properly understand the situation you are facing, and allow us to offer the support you need.