If mobile data isn't working on your Galaxy A73 after a software update, there are a few things you can try to resolve the issue:
1. Check your APN settings: Ensure that the Access Point Name (APN) settings for your mobile network are correct. To check this, go to Settings > Connections > Mobile networks > Access Point Names and ensure that the settings match those provided by your mobile network operator. If they are incorrect, update the settings or contact your operator for assistance.
2. Reset network settings: Try resetting your network settings to their default values. To do this, go to Settings > General management > Reset > Reset network settings. This will remove any network-related customizations you have made to your device and may resolve the issue.
3. Check for software updates: Make sure that your device is running the latest software update. To check for updates, go to Settings > Software update > Download and install. If an update is available, install it and see if the issue is resolved.
4. Restart your device: Try restarting your Galaxy A73 and see if the issue is resolved. This can sometimes clear up network-related issues.
5. Check with your operator: If the above steps don't work, contact your mobile network operator to see if there are any known issues with their network or if there is a problem with your account.
If none of these steps work, you may need to visit a service center or contact Samsung support for further assistance.
If you find my advice helpful. You can click on 3 dots near my comment and accept it as a solution to help others. This mean a lot to me. Thank you😊
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)
Note. please attach the error log file within 15 minutes of the error occurring.
