Samsung A73 5g Display Horizontal White Lines

[MohdZia511]

I'm facing display problem like i see white horizontal lines in my device at top of my screen only it is visible in low brightness level...!!!

It's my new device and no physical damage done how can i solve this can any one help me..??

In this attached image the red box is the effected area where i can see white horizontal lines in low brightness level...!!

[GhaghlkaHarsh]

Your problem is horizontal lines so you take photo form the other phone and share the photo on members because you take screenshot in the screenshot can't see the horizontal because the screenshot take form the system and your problem in display
Thanks 😊

[MohdZia511]

Yes, it's correct i try to share pic as asap. These are white horizontal lines so only seen in darkness and low level brightness.. what is the solution for me can any one resolve this issue..??

[jsbeats]

Lines clearly visible in photo . 1st is without lines & 2nd is with lines

[AdnanMohammed]

While touching screen it is visible right?

[Saggy101]

Yess how can we fix it ?

[FarhanDhrubo23]

This is the problem for most of the A73 devices,I have seen many members with the same problem and I'm also facing this. Don't be worried now until something major happens

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same, and please follow the easy troubleshooting steps which might help to solve the issue.

Please check your device in safe mode.
Step 1: To enter into Safe mode:
Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

Exit safe mode:

1. Press the volume down and power the key simultaneously for 5 seconds to restart the device.
2. Press the power key on the right-hand side and tap on the restart icon on the screen.
3. Swipe down the notification panel to access it. Select the notification safe mode enabled and tap on or off to restart the device.

To exit from the safe mode restart the device.

Step 2: Check for Software Updates using the steps:
Settings >> Software update >> Download and install>>Check for software
update >> If Software update available>>Download>>Downloading updates>>Install now.
Note: Your phone will restart after the update is installed.

Step 3: Please reset all device settings using the steps:
Apps>settings> general management>reset all settings( Delete just settings) / Factory reset( Delete complete files, apps etc)

Kindly create a data backup of your device via the smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the Google password before resetting the device because it is required during the initial setup.

If you do not remember then advise to reset (Forgot password) the Google account.
For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question, etc.>>Select Next.

If your issue will be not resolved after performing the steps, kindly visit our service center for the physical inspection of the device. Please click on the link mentioned below to get a nearby service center to your Pincode: http://www.samsung.com/in/support/servicelocation/

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[jsbeats]

I have tried this in safe mode Still the issue persisting same for me

[Saggy101]

This is not the user prblm many ppls are facing the same issue ...plzz dont blame us for ur prblms ..either fix the prblm or change the device ..recently i have changes my display for 7k