Original topic:

Samsung A72 after Android 14 update back camera lost settings

(Topic created on: 03-23-2024 04:28 AM)
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João DaCosta
Beginner Level 2
Options
Galaxy A

Finally my Samsung A72 received the Android 14 update.

When tried to use camera on Photo, using back camera, noticed that now there are only 2 resolution settings instead of the 3 before the update.

Before I had 16mb, 32mb and 64mb on back camera, now shows 16 or 64mb...why isn't there anymore the 32mb choice like before?

I tried everything, now front camera (selfie) shows 32mb, but not anymore the back camera and it needs to be as before

How can it be fixed???

2 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon, also reset all settings of your's device in general management settings also clear catche and clear data of camera app and reset camera settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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