Samsung A72 Bluetooth Problem

[V_BOY_YT]

Some time my samsung A72 device. 

When I tap on bluetooth. Its not on

Please fix this issue 

[samsamnga10s]

Samsung a10s

[Wodehouse · Accepted solution]

That's frustrating! It sounds like you're experiencing an intermittent issue with Bluetooth on your Samsung Galaxy A72. Here are some potential causes and troubleshooting steps:

*Potential Causes*

1. *Software glitch*: A temporary software issue might be preventing Bluetooth from turning on.
2. *Bluetooth cache issue*: Corrupted Bluetooth cache data can cause problems.
3. *Hardware issue*: A hardware problem with the Bluetooth module or antenna might be the culprit.

*Troubleshooting Steps*

1. *Restart your device*: A simple reboot can often resolve software-related issues.
2. *Disable and re-enable Bluetooth*: Go to Settings > Connections > Bluetooth and toggle the switch off and then back on.
3. *Check for software updates*: Ensure your device is running the latest software. Go to Settings > Software update > Download and install.
4. *Perform a factory reset*: If none of the above steps resolve the issue, you may want to perform a factory reset. This will erase all data, so be sure to back up your important files and data.

If none of these steps resolve the issue, it's possible that there's a hardware problem with your device. You may want to visit a Samsung authorized service center for further assistance.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[goodthings · Accepted solution]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also reset wifi and Bluetooth settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings · Accepted solution]

Your's most welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support