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03-12-2020 09:40 AM in
Galaxy A- Mark as New
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03-12-2020 09:46 AM in
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03-12-2020 09:54 AM in
Galaxy A
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03-13-2020 04:53 PM in
Galaxy AHi there,
Please perform the following steps to fix the issue:
• Check the mode. Settings> Sounds and vibrations> change the mode to sound and Increase volume (Ringtone, Media, Notifications, System, and Bixby Voice) to maximum
• Settings> accessibility> Hearing> Disable Turn of all sounds/Mute all sounds
• Diagnose the device using Samsung members application> phone care/Diagnose> Interactive check> Speaker
• Sometimes 3rd party apps may also cause the sound issue so check your device in Safe mode
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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04-01-2021 12:35 PM in
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04-01-2021 12:36 PM in
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06-05-2021 07:11 PM in
Galaxy A