Original topic:

Samsung A55

(Topic created on: 08-15-2024 11:51 PM)
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Prem4499
Active Level 2
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Galaxy A
Samsung A55 heating issue problem crash app problem error please solve 🥹♥️♥️
11 Comments
_mpundir_
Active Level 3
Galaxy A
Please try battry saver.. problem solved
Prem4499
Active Level 2
Galaxy A
Thank you boy ☺️☺️
0 Likes
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Prem4499
Active Level 2
Galaxy A
Thank you so much ☺️👍❤️
goodthings
Expert Level 5
Galaxy A
Your's most welcome.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
Prem4499
Active Level 2
Galaxy A
Thank 😊
goodthings
Expert Level 5
Galaxy A
Your's most welcome.
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issues.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device app creshing issue: Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support