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Original topic:

Samsung A54

(Topic created on: 04-13-2024 10:39 PM)
154 Views
Mzvti
Active Level 1
Options
Galaxy A
Sometimes when I open my front camera glitches. I have to restart my phone everytime to get it to stop glitching 
And it's not only the camera app
Every app I'm in when I'm using the front camera I.e WhatsApp video call, Snapchat and IG video call the camera also glitches 
Is this a bug? If so how do I fix it permanently 
9 Comments
Mzvti
Active Level 1
Galaxy A
This time its not going away😭tried restarting it and it's still glitching
0 Likes
TeeA
Active Level 7
Galaxy A
Send an error report on the support side of this app
0 Likes
Mzvti
Active Level 1
Galaxy A
Thank you
But how
0 Likes
NotAdmin
Active Level 10
Galaxy A
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps
Mzvti
Active Level 1
Galaxy A
Thank you
Masanza1
Active Level 8
Galaxy A
Hi there go settings > apps > camera > clear cache and go to settings camera settings and reset settings your camera should be fine after following the steps.
Mzvti
Active Level 1
Galaxy A
I'll try this
Thanks
RAGED
Active Level 5
Galaxy A
Have you checked if there is no physical damage to the camera lens that could be causing the glitching? Else consider seeking professional repair services to address any hardware issues with the front camera
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Nicky_sam03
Moderator
Moderator
Options
Galaxy A

Thank you for reaching out Mzvti, apologies for the inconvenience caused.

Clear the cache of the camera app.

To clear an app's cache:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and select OK.
6. Select the app you'd like.
7. Select Storage.

Then reset app preferences;

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the menu icon in the top right hand corner.
5. Select Reset app preferences.
6. Select Reset.

Please also ensure your device's software updated as well. 

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