Samsung A53 Camera quality issue on version14 and oneui6 update

[balajinit]

The quality of photos on previous photos are natural and looks as in real but after update skin tone is warm. For clarity click your hand palm photo see the difference. If your skin tone is whitish it become red/warm tone after capture. Samsung should improve this. Also finger print sensonr not working properly. 

[Imnanu]

True before update when I clicked my picture on a red t shirt in low light situation it captured real image but after update the red t shirt look like orange colour fully disappointed with one ui 6.0

[Ajinder]

Switch to 64 mp and back it may fix the bug I also have A53 5G

[balajinit]

This have 50mp but did it still remains as it is

[surya018]

Reset your phone after every major update..

[balajinit]

Did it already but didnt worked

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We'd request you to follow the easy troubleshooting steps which might help to solve the issue.

Check physical condition of your camera lens.
1. Broken camera lens.
2. Scratchy camera lens.

Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Fingerprint sensor not working
If your fingerprints fail to unlock the phone, and you are asked to type in the lock screen password, follow the steps to resolve the problem:

Have you check your fingers:
Ensure that your fingers are clean and dry.
Ensure that your fingers are clean and dry.

Note:
1: If the skin on your fingertips is peeling or cracking, or your fingerprint is difficult to capture, the fingerprint ID on your phone may not work.
2: If your fingerprints fail to unlock the phone while the phone is recharging, remove it from the charger and try again. If you are charging the phone with a charger and data cable from other brands when you use fingerprints to unlock the phone, they may interfere with the fingerprint sensor and cause the recognition to fail.

Clean the fingerprint sensor:
Clean the fingerprint sensor with a soft cloth. Make sure the fingerprint sensor is dry and free from any debris that may cause the sensor to be unable to recognize fingerprint.

Remove fingerprint and set up fingerprint again:
Remove the current fingerprint and set up fingerprint again. When you touch the sensor to set up fingerprint, make sure you set the entire fingerprint, including the outer area of your fingertip. Setting the entire fingerprint area enables successful fingerprint recognition with any grip.

Please follow the below steps:
How to remove Fingerprint:
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Biometrics and Security.
Step3: Tap on Fingerprints.
Step4: Tap on Fingerprint1.
Step5: Tap on Remove.
Step6: Tap on Remove again to confirm.

How to Set up Fingerprint:
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Biometrics and Security.
Step3: Tap on Fingerprints.
Step4: Tap on Add Fingerprint.
Step5: Scan your fingerprint.
Step6: Place your finger on the sensor, then lift it off when you feel a vibration.
Step7: Tap on Continue.
Step8: Reposition your finger each time to capture the edge of your fingerprint.
Step9: Tap on Done.
Step10: Fingerprint added successfully.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

[balajinit]

No any improvement yet. I visited samsung customer care still they did not solved the issue. In one month i visited 4 times to care. I am totally irritated to samsung mobile. This was my last peace of samsung.

[RRULES]

Very bad service from samsung

[MGgobal]

64mp camera image