Original topic:

Samsung A53 5G camara problem

(Topic created on: 03-09-2024 06:53 AM)
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Ridwan1
Active Level 1
Options
Galaxy A
Samsung A53 5G mobile camera problem 
after Samsung OS update.
 Which one is lengthening and which 
one is shortening while processing. the image
9 Comments
Ridwan1
Active Level 1
Galaxy A
Samsung A53 5G photo processing problem 20240307_115813_1000000670_1709791160.jpg
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goodthings
Expert Level 5
Galaxy A
Please clear catche and clear data of this app also reset camera settings then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
Ridwan1
Active Level 1
Galaxy A
No work
goodthings
Expert Level 5
Galaxy A
Your's most welcome.
Ridwan1
Active Level 1
Galaxy A
No work
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Ridwan1
Active Level 1
Galaxy A
no fixd
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