Samsung A51 UI 3.1 issue

[ashis777]

It's showing system ui is not working from today morning.  I am unable to use whatsapp and phone call app ...system getting hanged. While I am using single sim in both slots its working properly as usual but while using dual sim together I am facing these hanging n ui issue....please tell me regarding this..Please fix it asap..please

[Abhishek13892]

You should do these things and to resolve just follow these steps you will get solve your problem,
1- Uninstall all apps which you have downloaded from 3rd party means which you didn't download from Play store.
2- Open General Management, click on reset and reset network settings
3- Open App setting on top right by tapping 3 dot click on reset app preference
4- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.

Now your Home UI will be reset and one by one use app and will work your app properly.

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏

[ashis777]

While I am using single sim in both slots its working properly as usual but while using dual sim together I am facing these hanging n ui issue....please tell me regarding this..

[ashis777]

Thanx for your solution....if ther will be any further issue please help regarding this...
Thank you..😊

[ashis777]

After restarting same issue is happening..what to do..please help....if I remove either one sim or memory card then system is running properly but when I used memory card along with 2 Sims ui is stop working n hanging...please help...

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ashis777]

I already performed these steps...but till now if I restart my mobile my system is hanging again..n if I remove one slot then my system responds smoothly. After that if I again use that removed slot in its position then I face no issue...the problem is that after restarting I have to remove and re use the any one slot for smooth functioning...solve my issue asap.....I am unable to use my mobile...