shivam1996
Active Level 1
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Galaxy A
Hello everyone 

My galaxy a50s is having charging issues since 1 month. When battery level falls below 40-50% and I connect the charging cable, nothing happens, phone doesn't detect charging at all. But strangely, it starts charging if I give a few slaps at its backside, just like old TV remote.

I have tried changing the cable, adaptor but no respite. I tried connecting it to laptop, it doesn't connect. I've even done factory reset but problem still persist.

Other than above problems, there are minor software issues like it keeps disconnecting from wifi and doesn't reconnect, apps like instagram, google play store keep crashing.

Kindly provide me the solutions to above problems.
7 Comments
shivam1996
Active Level 1
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Galaxy A
Rather than liking my post, provide me the solution please! It's a very serious problem.
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abbishek091
Active Level 5
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Galaxy A
Wait for software update because same problem occurs in my a50s too. Bro it's very slowly charging from 30 to 70%. And doesn't show charging estimated time in between.
shivam1996
Active Level 1
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Galaxy A
Don't you think there may be some problem with charging port ?
abbishek091
Active Level 5
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Galaxy A
Nope, I've s20fe and having same adaptor and cable but the problem is same.
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monawwaralam121
Active Level 7
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Galaxy A
Android 12 2022 may last major OS update A50s Official Confirm Koriya website
Roni007
Active Level 3
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Galaxy A
After reading your post maybe this is not a software problem at all. I have 2 options for you...
1. Wait for next softwere update.
2. Go to the service center.
Becz this is a major problem. By the way am using #galaxy_A50s too. 😀
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cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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