Original topic:

Samsung A50 not detecting on laptop or PC

(Topic created on: 07-29-2020 08:13 AM)
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PriyanshAg
Beginner Level 2
Options
Galaxy A
Since last one week when I am plugging my device for charging it asks for USB Options then from there I have to select "This Phone" then charging begins. I want to make it as default so please help me how to do it?
Secondly But When i am connecting with laptop it is not asking any such options hence it ia not showing up on laptop. I am unable to transfer data from phone to my laptop.
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4 Comments
PriyanshAg
Beginner Level 2
Galaxy A
Kindly refer to the attached Screenshots. This comes when I connect my phone into charging.
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hbpostve
Active Level 7
Galaxy A
suddenly this happens to my phone recently and i dont know how. service centre told me to replace pcb board😭
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PriyanshAg
Beginner Level 2
Galaxy A
I even got my PCB board changed Last month as that time there was some issue while charging
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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